Policies
LOCAL FLOWERS
We grow what we sell, so we only have what’s in season (see the bottom of this page for a list). If you are looking for a specific bloom out of season, we are not the florist for you. However, we can create something amazing with what we have seasonally available if you’re willing to take a chance with us.
Flowers pictured on our website are not the exact bouquets you will receive when you make a purchase. We use what’s blooming on our farm each week. If you want a specific, loved flower (in season) or color palette in your order, just let us know and we’ll do our best to accommodate it!
FLOWER CARE
For the longest vase life, bouquets should be put in water as soon as possible. Cut the stems before placing in water. For subscription drop offs, the recipient can leave a large jar of clean water for us to drop the flowers in. At the farmers market, we offer hydration options for purchase.
The best thing you can do for flower health and longevity is to replace the water daily. Also, keep flowers out of the sun and heat. You can cut the stems every few days. Flowers are a natural product, and some last longer than others. You can snip out or remove faded flowers and enjoy the ones that still look good.
You can expect at least 4 days of vase life before flower quality declines, and up to 2 weeks for some flowers.
ORDER RESCHEDULING AND CANCELLATIONS
For arrangement orders, before 24 hours of the pickup or delivery time, the order may be rescheduled for a future date, or exchanged for store credit.
If you are not able to pick up or receive your subscription for a specific week, we will make reasonable accommodations within one day before or after the normal pick up or delivery time. Outside of that window, we recommend you offer your bouquet to a friend to pick up that week.
REFUNDS
As flowers are a perishable product, we do not offer refunds. We strive to provide best-quality blooms. If you have an issue with floral quality, please contact us within 24 hours of order receipt to discuss a potential replacement.
We cannot provide refunds or replacements for flowers that were knowingly not provided with water or hydration or left in excessive heat.
RECIPIENT CONSENT
Customers purchasing a gift acknowledge that they know the recipient and have their consent to send a delivery to their address. Harvey Park Flowers reserves the right to cancel and refund any order that we believe does not comply with this.
LOCAL FLORAL SEASONS
These are not the same types of flowers you find at King Soopers. 75% of the flowers sold in the United States are imported from other countries. Imported flowers must be sprayed with chemicals, packed in boxes, and refrigerated on planes and trucks for the days it takes to get them from the farm to your hands. Refrigerated transport comes at a high environmental cost and is also tough on flowers. That means local growers have special flowers available that have shorter vase lifes or don’t ship well, like dahlias.
Pictured below are just some of the local varieties we especially look forward to each month.
April: Narcissus, anemones
June: Ranunculus, peony, snapdragons
August: Lisianthus, zinnias, celosia
September: Dahlias, amaranth, cosmos
July: Scabiosa, sunflowers, echinacea
May: Tulips